Built for local businesses

Never miss a customer review again.

ReviewMonitor watches your Google reviews around the clock and emails you the moment something needs your attention — so a 1-star review never sits unanswered for a week.

Start monitoring free See a live demo

Free plan · No credit card · 2-minute setup

Sample alert — fictional example
⚠️
New 2-star reviewURGENT — respond today
Harbor & Main Coffee Co. (fictional example) · Google · 12 min ago
"Waited 20 minutes for a latte on a Tuesday morning. Love this place usually, but the line was out the door and nobody acknowledged us."
★
New 5-star reviewPOSITIVE — say thanks
Harbor & Main Coffee Co. (fictional example) · Google · 1 hr ago
"Best cold brew in the neighborhood, and the staff remembered my name on my second visit. This is my new morning spot."

Set it up in minutes. Then forget about it.

No dashboards to babysit. ReviewMonitor does the watching; you just get the email when it matters.

1

Add your location

Tell us your business name and Google Business Profile. We connect through Google's official API — no passwords, no screen-scraping, nothing shady.

2

We check daily

Our monitor polls your reviews every day (hourly on Pro). New reviews are detected the same day they post, and low ratings are flagged automatically.

3

Get the alert that matters

Weekly digest on Free. On Pro: instant alerts for 1–2 star reviews and sentiment flags like "wait time" or "rude staff" — so you can respond while it still counts.

Try the demo

This is what your inbox looks like with ReviewMonitor. All data below is fictional sample data — no real business, no real reviewers.

Sample data — fictional business & reviews
4.6
Average rating (sample)
1
Urgent this week
3
New 5-star reviews
~4 min
Avg. time to alert
Dana W.★★☆☆☆
Google · Sample review · 2 hours ago

"Waited 20 minutes for a latte on a Tuesday morning. Love this place usually, but the line was out the door and nobody acknowledged us."

URGENT — 2 starsTopic: wait time
Marcus T.★★★★★
Google · Sample review · 5 hours ago

"Best cold brew in the neighborhood, and the staff remembered my name on my second visit. This is my new morning spot."

Priya S.★★★★☆
Google · Sample review · yesterday

"Great pastries, cozy seating. Parking is tight on weekends but worth it."

Topic: parking
Subject: Your weekly review digest — Harbor & Main Coffee Co. (SAMPLE) Hi there — here's what customers said this week: ★★★★★ New reviews: 6 Average: 4.6 (▲ +0.1) ⚠️ Needs attention: 1 (2-star, flagged: wait time) 👍 Positive mentions: staff friendliness (4x), cold brew (3x) TOP PRIORITY ──────────── Dana W. — ★★☆☆☆ — "Waited 20 minutes for a latte…" → Suggested: acknowledge the wait, invite them back. Full review text and reply links are in your account. — Sent by ReviewMonitor · Weekly digest (Free plan) Unsubscribe anytime.

Pro plans scan every review for patterns worth knowing about — recurring complaints surface before they become a rating problem.

🔥 Trending topic: "wait time"
Mentioned in 3 of the last 12 sample reviews · first seen 9 days ago

Sample snippets: "waited 20 minutes…", "line was out the door…", "slow during the morning rush…"

📉 Rating dip detected (sample)
30-day average slipped from 4.8 → 4.6

Driven by 2 reviews mentioning wait times. Responding within 24 hours typically limits the damage.

Every review, name, and number on this page is invented for demonstration. Real data appears only after you connect your own Google Business Profile.

Simple pricing

Start free. Upgrade when you have more locations or want faster alerts. Cancel anytime.

Free

$0/mo
  • 1 location
  • Weekly review digest email
  • New-review notifications
  • Basic rating trend
Start free
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Pro

$19/mo
  • Up to 5 locations
  • Daily monitoring + instant alerts
  • Sentiment flags (1–2 star auto-escalation, topic detection)
  • Rating-dip detection
  • Priority support

Prices in USD. Pro is billed monthly; cancel anytime from your account page.

Questions, answered

From Google, through Google's official Business Profile API — the same data you see on your Google listing. We never ask for your Google password and never scrape review sites. (Note: we do not pull Yelp reviews — Yelp's terms prohibit automated collection, so we stay on the right side of that line.)
On the Free plan, everything rolls into one weekly digest email. On Pro, 1- and 2-star reviews trigger an alert email within about an hour of our next check, and recurring complaint topics get flagged automatically.
No — and that's deliberate. Review responses should sound like you, not a robot. We surface the review, flag why it matters, and suggest a response angle; you post the reply from your Google Business Profile in one click.
No. Your review data is used only to send you alerts and digests. We don't sell data, we don't show ads, and you can delete your account and all stored data at any time.
You drop back to the Free plan at the end of your billing period: 1 location, weekly digest. Nothing is deleted unless you ask us to delete it.
No contract, no setup fee. Pro is month-to-month at $19/mo and you can cancel in two clicks.

Get early access

We're onboarding local businesses now. Leave your email and we'll set up your first location free.